You can modify the information
associated with an existing user, such as the salutation, first
name, last name, telephone number, email address, security question,
and security answer.
To modify user information:
On the top menu, select Administration
and then click User Management.
The User Management page appears.
Click the relevant user record that you want to
modify. The Details area appears.
Modify the details, as required.
Click Submit.
The user information is modified.
For information on the fields, click
Modify User Information—Field Description
Field
Description
Title
Modify
the salutation of the existing user.
First
Name
Modify
the first name of the existing user.
Last
Name
Modify
the last name of the existing user.
Phone
Number
Modify
the telephone number of the existing user.
Email
Modify
the email address of the existing user.
Email
Opt Out
Select
or clear the Email Opt Out
check box to indicate whether or not the user can receive
email notifications or alerts associated with the Card Management
Online account.
Account
Locked
Select
or clear the Account Locked
check box to indicate whether or not the Card Management Online
account is locked due to security reasons.
Active
Select
or clear the Active
check box to indicate whether or not the Card Management Online
user account is active.
View
Full PAN
Select
or clear the View Full PAN
check box to indicate whether or not the user can view the
16-digit PAN.
User
Account
User
Name
This
field is not available for modification.
Security
Question
Modify
the security question associated with the Card Management
Online user account.
Security
Answer
Modify
the answer to the security question.
System
Feature
Visible
Select
or clear the Visible
check box to indicate whether or not the user can view a specific
feature associated with the Card Management Online application.
Editable
Select
or clear the Editable
check box to indicate whether or not the user can modify a
specific feature associated with the Card Management Online
application.
Feature
Displays
the different features available in the Card Management Online
application.
Customer
groups
<Name
of Group>
Select
or clear the <Name of
Group> check box to indicate whether or not this
parent customer will appear in the Company
Name list at the top of every screen.
To clear the information you entered,
click Cancel.
To export the user details to an Excel
sheet, click Export to Excel.
You can either access the spreadsheet to view the results
immediately, or save it on your local drive to view the results
later.
You cannot make your own user account
active or inactive.